Privacy policy

Jewel Keeper – Privacy Policy

At Jewel Keeper, we respect your privacy and take care to protect the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or place an order.

By using our website, you agree to the practices described below.

🔐 Information We Collect

🧾 Personal Information

When you place an order or contact our support team, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Payment details processed securely through third-party payment providers

Jewel Keeper does not store your full credit or debit card information.

🌐 Usage Data

Certain information may be collected automatically when you browse our website, including:

  • Pages visited and time spent

  • Click activity and browsing behavior

  • Device type

  • Browser type

  • IP address

  • General website interaction data

🍪 Cookies & Tracking

We may use cookies and similar technologies to:

  • Enable essential website functions

  • Save your shopping cart and preferences

  • Improve your shopping experience

  • Understand how visitors use our website

  • Analyze website performance

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

💡 How We Use Your Data

We may use your information to:

  • Process and deliver your Jewel Keeper orders

  • Send order confirmations, shipping updates, and delivery notifications

  • Provide customer support

  • Improve our jewelry organizers, jewelry boxes, ring holders, necklace storage, earring organizers, travel cases, and related products

  • Improve website performance and usability

  • Prevent fraudulent or unauthorized transactions

  • Send promotional offers, restock notifications, and new product updates where you have given consent

🔒 Data Security

We use reasonable security measures to protect your personal information.

Payments are processed through secure, PCI-compliant payment providers where applicable.

Jewel Keeper does not sell your personal information.

Your information may only be shared when necessary to process your order, provide customer service, operate our website, or meet legal requirements.

🤝 Sharing with Trusted Third Parties

We may share limited information with service providers that help us operate our store, including:

  • Payment providers such as Stripe, PayPal, or other available payment services

  • Shipping and logistics partners

  • Email service providers used for order updates

  • Website and e-commerce service providers

  • Analytics providers

  • Review platforms where you choose to participate

These service providers are expected to handle personal information according to applicable privacy and data protection requirements.

🧾 Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

  • Request access to your personal information

  • Update or correct inaccurate information

  • Request deletion of your information where legally permitted

  • Ask how your personal information is being used

  • Unsubscribe from marketing emails at any time

  • Withdraw consent where processing is based on consent

  • Manage cookies through your browser or available website settings

Certain information may need to be retained for legal, accounting, fraud prevention, or order-processing purposes.

📨 Communication Storage

Messages sent through our website, contact forms, or email may be securely stored to:

  • Respond to customer questions

  • Provide customer support

  • Keep records of orders and customer requests

  • Resolve delivery or order-related issues

Customer communications are treated as confidential and accessed only where reasonably necessary.

🛠️ Policy Updates

We may update this Privacy Policy from time to time because of:

  • Changes in applicable laws or regulations

  • Changes to our website or services

  • Updates to the technologies or platforms we use

  • Changes in how personal information is processed

The latest version of this Privacy Policy will always be available on this page.

💬 Contact Us

If you have any questions, requests, or concerns about your privacy or personal information, please contact us through our Contact Us page.

At Jewel Keeper, we are committed to keeping your shopping experience secure and transparent while protecting the information you share with us.